Frequently asked questions

No. These are templates for general information. They do not certify compliance with HIPAA, PCI DSS, SOC 2, NIST, CMMC or any other law or standard. Have qualified legal, insurance and IT advisors review your final policies.

We can't promise that, and we're not affiliated with any insurer. The checklist covers controls that applications commonly ask about, so you can find gaps before renewal. Always answer your carrier's actual application truthfully.

Policies come as editable Word (.docx) files with PDF copies. The checklist and inventory are Excel (.xlsx). They work in Microsoft 365, Google Docs/Sheets and LibreOffice.

Right after payment, Stripe sends you to your private download page. Bookmark it: the link works for 60 days and up to 20 downloads. Lost it? Email support@lovedigitalworks.com with your receipt details.

A typical policy takes under an hour once you know your basic setup (email provider, IT provider, backup tool). Find & Replace handles your company name everywhere at once.

The standard license covers one organization. If you're an MSP or consultant who wants to use them for several clients, email us about a multi-client license.

These are instant digital downloads, so all sales are final. If a file is broken or won't open, we'll fix or replace it. See our refund policy.

Love Digital Works writes them in plain English for small businesses with 5 to 100 employees, drawing on widely published security practices. They are original works, not copies of standards documents.