Refund Policy

Last updated: November 13, 2026

Our products are instant digital downloads that can't be "returned", so all sales are final and we don't offer refunds for change of mind.

Broken or defective files

If a file won't open, is corrupted or is missing from your download, email support@lovedigitalworks.com with your receipt details. We'll fix or replace it promptly at no cost.

Duplicate purchases

If you accidentally bought the same product twice, contact us within 14 days and we'll sort it out.

Lost download link

Email us from the address you used at checkout and we'll help you get your files again.